• Client: Capital One
  • Year: 2015
  • Categories: UX, Visual Design
  • Experience: Native
  • Devices: Phone, Tablet
  • Produced while working at: Mobiquity

Capital One 360 Café

Capital One’s 360 Cafés are a place where banking and coffee meet and co-exist in an informal, friendly and approachable setting. We were asked to create an innovative digital experience for the national expansion of their 360 Café initiative. We proposed multiple strategies incorporating personalization, loyalty, incentive, gamification and local offerings and events. Further customer engagement would be driven through innovative product search, setting personal financial goals and community financial health awareness. Improved solutions for the associates were also designed so that they could better serve the customer and facilitate the necessary cutting-edge digital experience expected from this contemporary and innovative business.

360C-iPhone6-01
360C-iPhone6-02
360C-iPhone6-03

Outside the Café

360C-01-Outside_Cafe_2

Ordering Coffee

360C-02-Order_Coffee_2

On Entry

360C-03-On_Entry_2

Turbo WiFi

360C-04-Turbo_WiFi_2

360 Hunt

360C-05-360Hunt_2

Customer Status

360C-06-Customer-Status_2

Product Selection

360C-09-Tinder_2

Financial Goals

360C-10-Savings_Goals_2

Community Health

360C-11-Community_Health_2

Local Events

360C-12-Events_2

Customer Loyalty

360C-13-Coffee_Loyalty_2

Customer Feedback

360C-14-Departure_2

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